Privacy Policy

This website and its services are operated by Evolve and Thrive International ("we", "us", "our").

If you have any questions about this Privacy Policy or how we process your personal data, please contact us at:

Email: [email protected]

We may collect and process the following personal data:

• —Name
• —Email address
• —Contact details you provide voluntarily
• —Booking or purchase information
• —Any information you choose to share during correspondence or sessions

In some cases, you may choose to share sensitive personal information. This is always provided voluntarily and treated with care.

We use your information to:

• —Provide and deliver our services
• —Manage bookings and payments
• —Communicate with you about your sessions or enquiries
• —Send updates or marketing communications (only where you have opted in)
• —Maintain basic business records

We only use your data where we have a lawful basis to do so under UK GDPR.

We rely on the following lawful bases:

• —Contract – to provide the services you have requested.
• —Consent – for marketing communications and where you voluntarily provide special category (sensitive) personal data.
• —Legitimate interests – for the administration of our business, responding to enquiries, maintaining records, and improving our services.

Where special category data is voluntarily shared, it is processed only with your explicit consent where required by law.

Your personal information is stored securely using trusted systems and service providers. We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, alteration, or disclosure.

We do not sell your personal data.

We may share your data only with trusted third parties where necessary to operate our business, including:

• —Payment processors (such as Stripe or PayPal)
• —Booking or scheduling platforms
• —Email service providers

These providers are required to process your information securely and in accordance with applicable data protection laws.

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected and to meet our legal and business obligations.

Typical retention periods are:

• —Client and service records: up to 6–7 years
• —Marketing information: until you unsubscribe or withdraw your consent
• —General correspondence: only for as long as necessary to deal with your enquiry

Under UK GDPR, you have the right to:

• —Access the personal data we hold about you.
• —Request correction of inaccurate or incomplete personal data.
• —Request erasure of your personal data where applicable.
• —Withdraw your consent at any time where processing is based on consent.
• —Object to or request restriction of certain types of processing.
• —Request the transfer of your personal data where applicable.
• —Make a complaint about how we process your personal data.

To exercise any of these rights, please contact us at:

Email: [email protected]

If you have concerns about how we collect, use, store, or protect your personal data, you may make a data protection complaint by contacting us at:

Email: [email protected]

We are committed to handling all data protection complaints fairly, transparently, and in accordance with applicable data protection law.

When we receive a complaint, we will:

• —Provide you with a way to raise your concerns about our processing of your personal data.
• —Acknowledge receipt of your complaint within 30 days of receiving it.
• —Take appropriate steps to investigate your complaint without undue delay, including making any necessary enquiries and keeping you informed of the progress of your complaint.
• —Inform you of the outcome of our investigation without undue delay, including any actions we have taken in response.

If you remain dissatisfied after receiving our response, you may have the right to lodge a complaint with the Information Commissioner's Office (ICO).

We will only send you marketing communications if you have actively opted in to receive them.

You can withdraw your consent or unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Our website uses only essential cookies — these are strictly necessary for the website to function correctly. They do not track you for advertising or analytics purposes.

Essential cookies we use include:

• —Session management — to keep your shopping basket and form data intact as you navigate the site.
• —Security tokens — to protect form submissions from unauthorised access.
• —Cookie consent preference — to remember that you have acknowledged this notice.

No analytics, advertising, or tracking cookies are set without your explicit consent. You can manage or disable cookies through your browser settings at any time.

We take appropriate technical and organisational measures to safeguard your personal data.

While we work hard to protect your information, no method of electronic transmission or storage is completely secure, and therefore we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in the law or our business practices.

The latest version will always be published on this page with the updated revision date shown at the top.

If you have any questions about this Privacy Policy, your personal data, or your privacy rights, please contact:

Evolve and Thrive International

Email: [email protected]